(Frequently Asked Questions)
Where are your products shipped from?
Honeyism’s products ship from Woodbridge, Virginia, USA.
What are your products made of?
All of our products are cruelty free and made from raw, vegan and organic materials.
Can you ship internationally?
At this time we do not offer international shipping and cannot accept credit cards from outside of the United States.
What is your shipping policy?
All orders are processed within 2-3 business days. For standard USPS shipping, you should receive your order within 4-5 business days.
How can I check the status of my order?
We know you can't wait to receive your order, which is why we will be sure to notify you when your order ships via email. You can also see the current status of your order here or on your account.
How do I return my order?
Returns are accepted for all items within 30 days of purchase. Please visit our returns page to initiate the returns process.
What do I do if my order is damaged?
We are so sorry to hear that your order arrived in less than pristine condition! Please let us make it right. Our customer service team will be more than happy to assist with processing a replacement order or issuing a refund. You may contact our customer service team here.